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The Secret to Getting Through to Anyone

Learn how to navigate in situations where you are facing resistance.

Created byI4PL Billing
IntermediateUpdated Aug 26, 2020

What You'll Learn

  • check_circleDefine resistance and understand its impact on workplace communication.
  • check_circleUtilize neuroscience principles to foster trust and connection.
  • check_circleApply the persuasion cycle to influence decisions effectively.
  • check_circleIdentify and overcome listening filters to enhance communication.

About This Course

Learning how to get through to difficult people is one of the most common problems we face in the workplace and in life. We will discuss all types of situations involving resistance and how to apply the persuasion cycle to navigate in situations where you are facing resistance.

Course Content

1 activity • 1 videos • duration: 55m

remove
Section 11 videos • 55 min
  • videocamRecorded Webinar - The Secret to Getting Through to Anyone
    Duration 55:42

Your Instructor

I4PL Billing

menu_book96 courses
star1,656 reviews

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.

Credit Information

What Students Are Saying

4.4 out of 5
Student's Choice
277 reviews
  • VD
    Valerie D.
    starstarstarstarstar

    This seminar taught me to listen in an confrontational situation, make the person feel valuable. Also to determine my filters and remove them. Lots to consider.

  • CS
    Charlie S.
    starstarstarstarstar

    awesome short course

  • SL
    Shuwei L.
    starstarstarstarstar

    interesting, valuable and practical suggestions

  • DE
    Dina E.
    starstarstarstarstar

    For Webinar purposes, it would be nice if questions asked by in person participants were repeated.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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