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  1. Courses
  2. /Leadership
  3. /Emotional Intelligence

The 21 Day Crash Course in Emotional Intelligence

A Guide on Managing Emotions

Created byPatricia Thompson, PhD
IntermediateUpdated Apr 12, 2025

What You'll Learn

  • check_circleWhy emotional intelligence is critical for success.
  • check_circleHow to increase your level of self-insight so you'll understand yourself as a professional,
  • check_circleHow to manage your emotions, even in difficult situations,
  • check_circleHow to increase your understanding of others, so that you can interact with them effectively,
  • check_circleHow to improve your work relationships.

About This Course

Do you wish your relationships—at work or in life—were stronger, more positive, and less stressful? Whether you struggle with conflict, say the wrong thing at the wrong time, or want to grow into a leadership role, this course is here to help. It’s designed for anyone looking to improve communication, build trust, and handle tough situations with more confidence and clarity.

Through practical strategies and real-world insights, you’ll learn how to navigate relationships with emotional intelligence and purpose. This course will not only help you strengthen personal and professional connections—it will also prepare you to step into leadership with authenticity and effectiveness.

Course Content

1 activity • 28 videos • duration: 2h 53m

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Videos-Part128 videos • 2.9 hours
  • videocamLesson 1 - EQ Course Overview
    Duration 3:55
  • videocamLesson 2 - What is Emotional Intelligence
    Duration 10:46
  • videocamLesson 3 - How Emotions Affect the Brain
    Duration 5:58
  • videocamLesson 4 - Introduction to Self-Awareness
    Duration 5:46
  • videocamLesson 5 - Understanding Your Strengths and Weaknesses
    Duration 3:25
  • videocamLesson 6 - Getting Feedback
    Duration 8:30
  • videocamLesson 7 - Identifying Emotions
    Duration 5:36
  • videocamLesson 8 - Getting in Touch with Your Body
    Duration 17:13
  • videocamLesson 9 - Understanding Yourself Under Stress
    Duration 3:52
  • videocamLesson 10 - Introduction to Self-Management
    Duration 3:24
  • videocamLesson 11 - Developing a Self-Care Regimen
    Duration 5:32
  • videocamLesson 12 - Deep Breathing
    Duration 10:52
  • videocamLesson 13 - Questioning Your Story
    Duration 4:11
  • videocamLesson 14 - Cultivating Positive Emotion
    Duration 8:43
  • videocamLesson 15 - Doing a Post-Mortem on Mistakes
    Duration 4:03
  • videocamLesson 16 - Introduction to Social Awareness
    Duration 2:35
  • videocamLesson 17 - Reflecting on Others’ Personalities
    Duration 3:40
  • videocamLesson 18 - Listening
    Duration 7:58
  • videocamLesson 19 - Be Sensitive Cultural Differences
    Duration 5:44
  • videocamLesson 20 - Sensitivity to Timing
    Duration 6:10
  • videocamLesson 21 - Developing Empathy
    Duration 6:51
  • videocamLesson 22 - Introduction to the Importance of Relationships
    Duration 3:14
  • videocamLesson 23 - Self-Reflection about Relationships
    Duration 5:02
  • videocamLesson 24 - Self-Disclosure
    Duration 6:32
  • videocamLesson 25 - Acknowledging Feelings
    Duration 4:39
  • videocamLesson 26 - Responding Appropriately to Good News
    Duration 6:54
  • videocamLesson 27 - Dealing with Conflict
    Duration 7:39
  • videocamLesson 28 - Tying it All Together
    Duration 4:44

Your Instructor

Patricia Thompson, PhD

Corporate Psychologist, Life Coach, and Author of The Consummate Leader

menu_book4 courses
star251 reviews

I am Dr. Patricia Thompson, and I’m a corporate psychologist, coach, and author who has been working with motivated clients to help them uncover their strengths, find purpose in their life and work, and achieve their goals for over a decade. As a clinically trained psychologist who has worked in corporations, clinics, counseling centers, and hospitals, I know that our personal and professional lives are intertwined. So, I take a holistic approach to helping you to get the results you want in your life. With a blend of science, psychology, experience, and spirituality, our work together will transform your life.

Credit Information

What Students Are Saying

4.5 out of 5
Student's Choice
50 reviews
  • EM
    Eileen M.
    starstarstarstarstar

    Many good reminders. Asking for feedback in a constructive, non-threatening matter is valuable and very useful. Something I have done with my team.

  • LB
    Lisa B.
    starstarstarstarstar

    incredibly insightful; laid out in a manner to easy to understand as one section built on the next; going to give some of these tips a try tomorrow!

  • GP
    Gordon P.
    starstarstarstarstar

    Course was useful in refreshing ideas and techniques for building better relationships. The homework should be done in the completion of the course to get the most out of it.

  • AA
    Ana Marie Michelle A.
    starstarstarstarstar

    Great course. Lots of practical tips and ideas. However, a note to Patricia, Octavia Spencer is the Academy Award-winning actress and not Octavia Butler. The latter, I believe, is an author.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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