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Powerful Communication Strategies to Build Rapport

In this course you will learn how to better communicate by using body language, active listening, questioning and more.

Created byTyra Hendrickson, CPA
BeginnerUpdated Oct 29, 2021
Powerful Communication Strategies to Build Rapport

What You'll Learn

  • check_circleDefine what makes a great communicator.
  • check_circleDefine what makes a great communicator.
  • check_circleDefine communication “FBI”
  • check_circleDetermine different types of questions to ask in conversation.
  • check_circleList 6 techniques to improve active listening.

About This Course

The ability to communicate is a vital ladder to all career development. Without sufficient communication skills, it will be difficult to move upwards. As a professional, you have to be a perfect communicator.

This training program will focus on the most essential face to face communication skills from choosing your words and using language that engages others and builds better rapport to interpreting and using the power of body language.

Field of Study: Communication and Marketing

Course Content

7 activities • 11 videos • duration: 1h 6m

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How Do We Communicate?-Part11 videos • 4 min
  • videocam1.1 Introduction to Communication
    Duration 4:17
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Using Engaging Language-Part13 videos • 13 min
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Effective Questioning Strategies-Part11 videos • 6 min
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Active Listening Techniques-Part12 videos • 16 min
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Non-Verbal Communication-Part14 videos • 26 min
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Review Questions-Part11 quiz
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Final Exam-Part11 quiz

Your Instructor

Tyra Hendrickson, CPA

CPA and Sales Evangelist

menu_book18 courses
star897 reviews

Ty is a CPA with almost 20 years of experience in both public accounting and sales. Ty worked as an accountant at firms ranging from small to large prior to moving into the accounting technology sector successfully building sales training programs for both Wolters Kluwer and Bloomberg BNA. Working in different areas of the accounting industry, Ty recognized that sales and business development skills are a necessary part of the job of a CPA, but also the most underserved in terms of skill development and training. Ty’s passion is to provide the tools necessary for accountants to not only be successful, but also enjoy business development. Ty has a Bachelor’s degree in Accountancy from Transylvania University in Lexington, KY.

Credit Information

What Students Are Saying

4.4 out of 5
Student's Choice
8 reviews

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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