Identifying difficult people...that’s the easy part. Dealing with them? Well, that’s a different story.
Identifying difficult people...that’s the easy part. Dealing with them? Well, that’s a different story.
Hoping and wishing that things will somehow get better hasn’t worked. You need tools and strategies to deal with the stressful, emotional, and difficult interactions that occur. Keep your cool. Take a deep breath. (And maybe even bring a mirror to take a look at yourself.) This course teaches practical, everyday skills to deal with difficult people.
1 activity • 4 videos • duration: 56m
Neil Ihde is a speaker, lecturer, consultant and founder of Life IQ where he motivates groups and individuals to work, play, relate and live intelligently. He has worked with numerous managers, directors, corporate leaders, and teams to improve their personal and professional effectiveness. Neil has worked with over 25 Fortune 500 companies including AT&T, Discover Card, Domino’s, Transamerica, GE among others. Neil has also consulted internationally with clients from a dozen countries. He is a TEDx speaker and his Life IQ YouTube channel recently eclipsed a half-million views. Neil's academic background includes a B.A. in Psychology, a B.A. in Sociology, and a MA in Counseling. Neil and his wife Deb have two children and live in Appleton, Wisconsin.
Excellent course with a lot of tips and a great instructor. Highly recommended!
Excellent 8 point structure to follow, wonderful examples that bring the points to life.
Good content
Great insights and recommendations!
