Learn how to positively manage & resolve conflict, with over 70 practical tips & strategies.
This course is a practical action-oriented course designed to give you the tools, tips & strategies to positively manage and resolve conflict in your life and at work. This course aims to give you an insight into conflict management, as well as to look at your own conflict management skills and identify the areas to improve on. The course will also give you a wide range of conflict management tools, tips, and strategies to use to positively manage and resolve conflict in your life and at work. As you go through the course you will be able to apply the learnings and develop your own personalized conflict management action plan to develop your conflict management skills going forward. The course is designed to be practical and relevant to real life. It includes lots of ideas, tips and strategies, straightforward explanations, and lots of information for you to use to improve how you handle, manage, and resolve. It is not a theoretical or academic course on conflict management.
7 activities • 19 videos • duration: 1h 52m
Business coach, mentor & stress management consultant
Liz Makin is an online course instructor focusing on personal development including courses on anxiety management, communication, conflict management, people management, resilience, soft skills, stress management, time management and work life balance. The courses are practical and relevant to real life with lots of ideas, tools, tips and strategies. Liz Makin is an experienced business coach, business mentor and stress management consultant with over 25 years of business experience at senior management and director level. She has a Masters degree in Coaching and Behavioural Change and is a Fellow of the Institute of Chartered Accountants of England and Wales. Liz has been running her own business Makin It Happen - Coaching, Mentoring & Stress Management since 2002, which provides business coaching, business mentoring and stress management to business owners, directors, managers and professionals from small and medium sized companies to international organisations. Liz support clients to maximise the performance of their business, to maximise their own personal performance at work, in dealing with high levels of stress at work or in their business, when going through stressful and challenging times and in managing stress and building resilience to stress over time.
I think the course provides valuable overview of how to bring people together.
Nicely structured
Some wording, especially in the questions were difficult to understand. Better wording would be more concise and easily understood. The course was great and a good refresher for a common issue in the work place.
It has provided multiple ways of managing conflict which I can adopt in my employment
