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  3. /Conflict Management

Conflict: Effective Strategies to Deal With People Problems

A comprehensive guideline

Created byFrank McKinley
IntermediateUpdated Oct 30, 2019
Conflict: Effective Strategies to Deal With People Problems

What You'll Learn

  • check_circleRecognize common sources of conflict in daily life and work.
  • check_circleUnderstand the impact of unmanaged conflict.
  • check_circleLearn techniques for resolving workplace disagreements.
  • check_circleDevelop strategies for handling difficult conversations.
  • check_circleStrengthen communication to prevent and reduce conflict.
  • check_circleApply conflict resolution tools in real-world scenarios.

About This Course

Whether you’re a manager, in sales, or simply navigating everyday life, conflict is unavoidable. From workplace disagreements to personal frustrations, challenges arise that test our patience, communication, and resilience. But conflict doesn’t have to be destructive—it can be an opportunity for growth and stronger relationships.

This practical course equips you with effective tools to manage conflict with confidence and clarity. Instead of avoiding or escalating issues, you’ll learn how to respond with skill, using proven strategies to handle tension, build understanding, and maintain professionalism in any setting.

Course Content

3 activities • 21 videos • duration: 41m

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Section 18 videos • 9 min
  • videocamHow to Make the Most of This Course
    Duration 2:33
  • videocamLaying the Foundation for Successful Conflict
    Duration 2:49
  • videocamWhy Conflict Is Good For You
  • videocamExpect Conflict and Plan For It
  • videocamThree Things That Keep Us Mired in Conflict
  • videocamCharm Your Way Through Conflict
  • videocamHow to Be Fully Present in Any Situation
    Duration 3:50
  • videocamWarm Up Others to Agree with You
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Section 26 videos • 18 min
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Section 37 videos • 13 min

Your Instructor

Frank McKinley

Blogger, Published Author, and Promotion Strategist

menu_book1 courses
star17 reviews

Frank McKinley is a blogger, a published author, and a Promotion Strategist. His mission is to help writers and speakers clarify their messages, deliver them with power, and grow their influence. When he's not writing or teaching, he enjoys coffee and conversation.

Credit Information

What Students Are Saying

3.8 out of 5
Student's Choice
17 reviews
  • TC
    Tony Altobelli C.
    starstarstarstarstar

    This course had some interesting ideas

  • ML
    Michael L.
    starstarstarstarstar

    good course. less mention of god would be better.

  • JB
    Joanne B.
    starstarstarstarstar

    good course

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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