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Business Etiquette for New Professionals

In this course, you will learn business etiquette and social intelligence skills to prepare you for a career in a professional firm.

Created byTyra Hendrickson, CPA
BeginnerUpdated Jan 5, 2022
Business Etiquette for New Professionals

What You'll Learn

  • check_circleUnderstand social cues
  • check_circleProfessional empathy
  • check_circleFramework for an effective introduction
  • check_circleActive listening skills
  • check_circleCommunication best practices

About This Course

Traditional education does not provide the necessary soft-skills for new professionals entering into a career. In this course, you will learn how to improve your social intelligence in a business environment as well as the traditional rules of business etiquette to provide confidence in your new role.

Field of Study: Communications and Marketing

Course Content

4 activities • 19 videos • duration: 1h 25m

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Traditional Business Etiquette-Part18 videos • 34 min
  • videocam1 - Introduction & Expectations
    Duration 1:30
  • videocam2 - Etiquette Defined
    Duration 2:08
  • videocam3 - Effective Introductions
    Duration 8:19
  • videocam4 - Conversations
    Duration 5:02
  • videocam5 - Business Meals
    Duration 4:56
  • videocam6 - Email Etiquette
    Duration 5:31
  • videocam7 - Phone Etiquette
    Duration 3:25
  • videocam8 - Dress Code
    Duration 3:34
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Social Intelligence-Part111 videos • 50 min
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Review Questions-Part11 quiz
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Final Exam-Part11 quiz

Your Instructor

Tyra Hendrickson, CPA

CPA and Sales Evangelist

menu_book18 courses
star897 reviews

Ty is a CPA with almost 20 years of experience in both public accounting and sales. Ty worked as an accountant at firms ranging from small to large prior to moving into the accounting technology sector successfully building sales training programs for both Wolters Kluwer and Bloomberg BNA. Working in different areas of the accounting industry, Ty recognized that sales and business development skills are a necessary part of the job of a CPA, but also the most underserved in terms of skill development and training. Ty’s passion is to provide the tools necessary for accountants to not only be successful, but also enjoy business development. Ty has a Bachelor’s degree in Accountancy from Transylvania University in Lexington, KY.

Credit Information

What Students Are Saying

4.3 out of 5
Student's Choice
94 reviews
  • GD
    Gary D.
    starstarstarstarstar

    Good refresher

  • SI
    SIKANDAR I.
    starstarstarstarstar

    great stuff

  • XH
    Xiaoyi H.
    starstarstarstarstar

    Very good course. It's really helpful.

  • SK
    Sharanjit K.
    starstarstarstarstar

    Good reminder about business etiquette.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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